SpaceManager Closets designs, manufactures, and installs custom-built closets, home office cabinets, entertainment systems, and more. The startup relied on QuickBooks, spreadsheets, and a roofing-focused CRM. These outdated tools were siloed, which meant the staff had to manually transfer data between them, causing inefficiencies in inventory tracking, purchasing, and field service management. Manual inventory counts led to frequent stockouts, errors, and delays, which increased costs, and eroded customer satisfaction.

With Acumatica, SpaceManager resolved nearly all of inventory challenges, reduced some material costs by 30% through bulk purchasing, and eliminated errors with accurate inventory tracking. Automated processes improved customer communication, while real-time data helped executives make better decisions. The integrated platform also streamlined operations, boosted productivity, and improved gross margins. With more efficient workflows and better data, SpaceManager Closets reversed margin erosion and improved overall customer satisfaction.