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A modular suite of tools that grow and evolve with you
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AcumatiCares
Product
Retail and Commerce Management Software
Connect inventory, sales orders, fulfillment, customer information, and financial management with your commerce platforms. Synchronize data across online storefronts, marketplaces, and connected point-of-sale applications so teams can manage transactions using consistent information.
Connect retail transactions from order to financial reporting
Manage product, inventory, pricing, and order information in Acumatica and synchronize it with connected commerce applications. Bring sales transactions into fulfillment and accounting workflows so warehouse, customer service, and finance teams can work from shared records.
Empower your whole team
Role-based business applications for growing retail merchants, business-to-consumer (B2C) distributors, and direct-to-consumer (DTC) manufacturers.
Warehouse Operations
Coordinate receiving, picking, packing, and shipping with connected inventory records and mobile warehouse workflows.
Retail Leaders
Monitor sales, inventory, margins, and fulfillment through configurable dashboards and reporting.
Sales & Marketing
Access customer, product, pricing, and order information to support sales and customer communication across channels.
Back Office
Connect purchasing, payments, inventory transactions, and accounting to reduce duplicate entry and support financial reporting.
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Designed for flexibility
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Product highlights
Connected retail capabilities designed for merchants selling across stores, showrooms, online storefronts, marketplaces, and direct sales channels.
POS, Counter, and Showroom Workflows
Consumer marketplaces
B2C and B2B storefronts
Omnichannel sales
POS, Counter, and Showroom Workflows
Retail POS, Counter, and Showroom Sales
Whether fulfilling a contractor’s will-call order, selling to consumers from a brick-and-mortar storefront, or assisting with a B2B purchase in your showroom, your team can deliver fast, precise service that fosters customer loyalty.
Retail POS and Showroom Sales
Manufacturers and distributors with showrooms, as well as traditional retail merchants, connect their in-store operations with Shopify POS. This native, bidirectional app provides your staff with real-time inventory levels, accurate pricing controls, and connectivity to point-of-sale (POS) hardware, delivering a turnkey retail solution.
Counter and Will-Call Sales
Empower your team to serve customers effectively at sales counters and in showrooms. For distributors and manufacturers, our flexible, cloud-based ERP solution streamlines every transaction, including on-site will-call and walk-in orders.
Consumer marketplaces
Sell more on Amazon and Consumer Marketplaces
Seamlessly Connect to Amazon Seller Central
Acumatica’s Amazon Connector helps distributors, manufacturers, and digital-native retailers manage product listings, orders, and inventory directly within Acumatica Cloud ERP, streamlining sales through one of the world’s largest marketplaces. It supports both Fulfilled-by-Amazon (FBA) and Fulfilled-by-Merchant (FBM) workflows.
Learn more about Amazon Connector
Other Retail and Commerce Apps
Beyond Amazon, the Acumatica Marketplace offers connectors to hundreds of consumer platforms, including eBay, Etsy, and Walmart, giving businesses the flexibility to grow their digital presence while keeping operations and data centralized.
B2C and B2B storefronts
Build Amazing B2C and B2B Stores with Shopify and BigCommerce
Shopify Connectors for Acumatica
Acumatica’s Shopify Plus, Shopify POS, and Shopify B2B Connectors make it easy to manage storefronts through seamless integration with Shopify’s ecommerce platform. These connectors automate order processing, inventory management, customer data, and fulfillment, enabling consistent shopping experiences across owned digital channels. Shopify returns and exchanges arrive as connected ERP transactions with the original order reference intact, accurate inventory and financial impact, and restock and fulfillment updates flowing back to Shopify automatically.
Learn more about Shopify Connector
BigCommerce Connector for Acumatica
Built for B2B and DTC complexity, the BigCommerce Connector also supports B2C transactions and workflows with customer-specific pricing, volume discounts, and account-based purchasing. Manufacturers and distributors can create tailored storefronts for business buyers, export companies from Acumatica, and keep addresses, users, hierarchies, customer groups, payment terms, and payment options aligned in both directions.
Omnichannel sales
Omnichannel Without the Overhead
Manage every sales order, regardless of source
Acumatica unifies omnichannel sales for distributors, manufacturers, and digital merchants across counter, showroom, direct, and online sales channels—all within a single cloud platform. It supports will call orders, EDI transactions, sales tax compliance, and integrations with Shopify, BigCommerce, Amazon, and other retail and commerce platforms to harmonize inventory, pricing, and customer data in real-time. With built-in tools for cross-channel returns, exchanges, and fulfillment, including full and partial Shopify exchanges, and real-time Available-to-Promise dates on every order, Acumatica ensures a consistent customer experience no matter where the sale starts.
Foster relationships with embedded CRM
Acumatica’s native CRM module gives your team a complete customer view to deliver exceptional service. Built for retailers, manufacturers, and distributors, it unifies marketing, sales, and service. Manage pipelines, automate marketing, and resolve support cases efficiently. The self-service portal helps clients access information, reducing customer service costs and improving satisfaction across sales channels. Related-item suggestions, including ML-generated recommendations, and real-time inventory availability appear directly in opportunities and sales quotes.
Why Acumatica for retail and commerce?
Sell more with an intuitive all-in-one retail and ecommerce business platform.
A modern business platform for merchants
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Empower everyone with unlimited users
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Build your business on a foundation of trust
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Build your perfect demo
Choose the videos that matter most to your retail and commerce business
▶️ Acumatica Retail Edition Overview
▶️ Amazon Connector Video
▶️ Shopify Connector Video
▶️ B2B on Shopify Connector Video
▶️ Shopify POS Connector Video
▶️ BigCommerce Connector Video
▶️ Counter Sales Video
Retail and commerce knowledge center
Your toolkit to empower every step of your digital transformation
What's new
Integrations
Commerce resources
ROI calculator
What’s new in 2026 R2 for retail?
Improve your retail experience and streamline operations with advanced integrations, real-time insights, and stronger business-to-business capabilities.
- Process Shopify returns and exchanges as connected ERP transactions with accurate inventory and financial impact.
- Manage B2B company accounts, hierarchies, and pricing context from Acumatica inside BigCommerce.
- Commit to accurate delivery dates with real-time Available-to-Promise (ATP).
- Ship with more control and less rework with least-cost rate shopping and address review before labels print.
- Offer related-item suggestions and real-time availability in opportunities and sales quotes.
Marketplace solutions for retail and commerce
Acumatica offers open APIs and prebuilt connectors for popular commerce and retail platforms. Discover more ways to sell on sites like Walmart, Etsy, eBay, and more.
Resources for retail and commerce
Explore Acumatica’s extensive asset library to discover new ways to improve retail and commerce sales
ERP ROI calculator
Estimate the value an ERP system can bring to your operations with our benefits calculator.
FAQ
What is Retail and Commerce Management Software?
Retail and Commerce Management Software helps businesses manage sales, inventory, orders, customers, pricing, fulfillment, payments, and other day-to-day commerce operations. It can connect activity across stores, showrooms, warehouses, online storefronts, marketplaces, and direct sales channels so teams work from consistent information.
Can Acumatica manage both online and in-store sales?
Yes. Acumatica connects online storefronts, marketplaces, point-of-sale applications, showrooms, sales counters, and direct sales with shared inventory, customer, pricing, order, and fulfillment information. This helps businesses coordinate commerce operations and deliver a more consistent experience across channels.
How is inventory information shared across channels?
Acumatica provides real-time inventory visibility across retail and warehouse locations and connects that information with sales orders, commerce platforms, and fulfillment processes. This helps teams understand product availability, coordinate replenishment, and reduce the risk of overselling or maintaining disconnected inventory records.
Does Acumatica integrate with Shopify, Amazon, and BigCommerce?
Yes. Acumatica offers connectors for Shopify, Amazon, and BigCommerce that synchronize information such as products, inventory, customers, orders, and fulfillment activity. Additional marketplace and commerce integrations are available through the Acumatica Marketplace.
How does the software support B2B and B2C workflows?
Yes. Acumatica supports B2B and B2C selling through connected commerce platforms, sales orders, customer-specific pricing, storefronts, marketplaces, point-of-sale applications, and direct sales channels. Businesses can manage different customer and channel requirements while keeping operational data connected.
How are fulfillment, returns, and exchanges managed?
Acumatica connects orders with inventory and warehouse operations to support picking, packing, shipping, will-call, and other fulfillment workflows. Returns and exchanges can also be managed across connected sales channels, helping teams maintain accurate inventory and provide a more consistent customer experience. Shopify exchanges arrive as structured transactions, with returned and replacement items tracked separately — including pricing, discount, tax, and net balance impact.
Building the future of business, together.
Acumatica's future-proof cloud retail and commerce management solution can make your life easier and help your business grow faster.