Customer Success Stories Successful ERP Implementation - Phoenix Renovation and Restoration
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Phoenix Renovation and Restoration
Phoenix Renovation and Restoration Renews Hope with Acumatica Construction Edition
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Acumatica Cloud ERP solution for Phoenix Renovation and Restoration

Company Highlights

Location
Overland Park, Missouri and Manhattan, Kansas
Industry
Construction
System Replaced
QuickBooks
Country
USA
Number of Employees
50-100
Revenue
$10M - $50M
Product Used
Construction
Applications Used
Advanced Financial Management, Project Management, Expense Management, CRM
Sub-Industry
Construction, Specialty Subcontractor, Restoration, Remediation, and Remodelling

1,000+

annual projects

Instant Access

to real-time data for field service teams

Positive

cash flow management

Challenges

Phoenix Renovation and Restoration specializes in insurance restoration, fixing damaged residential and commercial buildings and properties. The company ran on siloed financial systems, an outdated CRM, and relied heavily on paper-based processes and spreadsheets. Month-end close took over 45 days, and QuickBooks’ user limitations hindered access. Project managers lacked real-time data and struggled with manual workflows, fragmented operations, and limited visibility that created delays, confusion, and risks.

"Before Acumatica, there was a lot we didn’t know. There were a lot of surprises. That’s not a great experience for our customers or the way we wanted to operate the business."

Eric Hugunin, Chief Operating Officer

Phoenix Renovation and Restoration

ERP Solution

Phoenix Renovation chose Acumatica Construction for its flexibility, construction-specific features, and future-proof design. Acumatica offered unlimited users, a mobile app, and an open API, which addressed the need for real-time data access and streamlined workflows. Its robust reporting, AIA invoicing, and WIP capabilities stood out, while its cost-effective pricing and strong customer support was appealing. Attending Acumatica’s Summit showcased the platform’s commitment to innovation and user-driven improvements, which impressed executives.

"Acumatica kept coming up to the top of the list... it’s the direction we determined we wanted to go."

Eric Hugunin, Chief Operating Officer

Phoenix Renovation and Restoration

Outcome

Phoenix Renovation gained real-time data visibility, automated workflows, and improved cash flow. Acumatica’s mobile app allowed field teams to upload data instantly from remote job sites, saving time. Enhanced reporting, connected CRM, and vendor compliance improved decision-making and customer experience.

"With Acumatica Construction, we have current data that helps us understand where our business is coming from, how profitable it is, and where it stands at any point in time."

Eric Hugunin, Chief Operating Officer

Phoenix Renovation and Restoration

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