AFF Group, an industry leader in aftermarket textiles for the automotive, marine, retail and hospitality industries, ran on an outdated, disconnected version of Sage for accounting, customer service, billing, and order entry. The company relied on manual, paper-based workflows and lacked formal processes. Inventory was estimated annually, and production operated on a chaotic build-to-order basis. Employees struggled with disorganized workflows and relied on spreadsheets to track items.