Customer Success Stories Successful ERP Implementation - CW Home Depot
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CW Home Depot

Built to Grow: How CW Home Depot Modernized with Acumatica

Acumatica Cloud ERP solution for CW Home Depot Acumatica Cloud ERP solution for CW Home Depot

Company Highlights

Location

Pasig City, Metro Manila, Philippines

Industry

Distribution, Wholesale Distribution

Sub-Industry

Home improvement, Hardware, Building Materials, Home Furnishings

Revenue

$50M-$100M

Product Used

Acumatica Distribution Edition

Applications Used

Financials, Inventory Control, Order Management, CRM, Field Service

Integrations

POS

99% faster

document generation

2 to 3 hours

saved per reconciliation

100+ vendors

on a live portal

Challenges

As CW Home Depot grew, its legacy ERP system couldn’t keep pace. Frequent outages during peak hours disrupted operations, and the system couldn’t run transactions and reports at the same time. With systems disconnected, employees resorted to manually extracting and reconciling data — slowing decisions internally and leaving vendors and branches without real-time visibility.

"Our legacy ERP really struggled to keep up with the business. We relied on several disconnected systems, so employees had to move between different applications just to find basic information.”

Catherine Co, Chief Information Officer and Head of Financial Audit

CW Home Depot

ERP Solution

CW Home Depot selected Acumatica, working closely with implementation partner APPTechnology Digital Solutions Inc. The unified platform connected POS, vendor portal, and financial reporting into a single system, replacing the disconnected tools that had slowed the business down. Acumatica’s open architecture also made it easy to add new solutions as needs arose. With unlimited users and built-in automation, teams across the organization finally had the real-time visibility they’d been missing.

"We chose Acumatica because it gave us a modern, connected platform that could grow with us. It offers real-time visibility, supports unlimited users, and includes powerful capabilities like CRM, financial management, generic inquiry, and API integrations."

Catherine Co, Chief Information Officer and Head of Financial Audit

CW Home Depot

Outcome

With Acumatica, CW Home Depot eliminated manual tasks, accelerated approvals, and empowered vendors with a live portal. Real-time dashboards and automated workflows reduced overtime, improved productivity, and unified inventory visibility across branches. CW Home Depot established a scalable foundation to open new locations annually.

"Today, Acumatica automates document creation and manages the approval workflow inside the system. What used to take up several hours now takes less than a minute, and it's all driven by real-time, accurate data."

Catherine Co, Chief Information Officer and Head of Financial Audit

CW Home Depot

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