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Acumatica’s Native Integration with BigCommerce

Import BigCommerce orders along with orders from other online channels, automate stock allocations, order management, inventory, financial, and CRM modules. Manage the entire customer lifecycle inside BigCommerce’s platform with native connectivity to Acumatica applications.

Why Choose Acumatica’s Native Integration with BigCommerce?

Acumatica’s Native Integration with BigCommerce is a native interface that integrates your BigCommerce eCommerce website with your Acumatica financials, inventory, operations, and reporting, providing you with a powerful and comprehensive real-time platform that grows with your company.
Elevate your customers’ experience, gain greater insight into your business, and drive exponential revenue with a unified commerce platform from Acumatica and BigCommerce.

Key Benefits of Acumatica’s Native Integration with BigCommerce

  • End-to-End Visibility

    Have back-end visibility into your online transactions – Financials, Sales Orders, Warehouse, and Inventory.

  • Real-Time Communication

    Ensure your BigCommerce site is displaying up-to-date inventory and product information and that all sales orders are reflected in your financials and warehouse management system.

  • Native BigCommerce Integration

    BigCommerce integration is built into Acumatica Commerce Edition – no additional software to purchase.

  • Streamlined Buying Process

    Delight customers with a streamlined buying process, including product variants, make-to-order items, and customer-specific pricing.

  • Refunds and Exchanges

    Make quick decisions on refund requests from your web storefront.

Important Features of Acumatica’s Native Integration with BigCommerce

Real-time Bi-directional Data

Transmit data bi-directionally between your BigCommerce front-end and Acumatica back-office software as orders are placed and your financials are updated.

Product Information Sync

Display real-time product info, such as title, description, category, price, images, inventory levels (per store), and metadata. Filter entities to be exported to an online store by custom fields and attributes. Export filtering is available for the following entities: customer, stock item, non-stock item, template item, sales order. Export by attribute is supported for customers, stock items, non-stock items, and template items.

 

Synchronize Online and Offline Orders

Online and offline orders are automatically synchronized between your BigCommerce site and Acumatica.

Discounts and Promotions

Discounts and promotions created in BigCommerce will sync to sales order lines in Acumatica including a reference to the promotion code.

Personalization

Offer customers gift-wrapping and gift message options for any purchased item(s). Encourage customers to personalize items with engraving, artwork, or other custom additions.

Manage Returns and Refunds

Process Returns and Refunds in BigCommerce, and those updates will be reflected in Acumatica’s financial system.

Export Select Data

Export only preferred item and customer data to your storefront using customizable filters.

Synchronize Shipments

During shipment synchronization with BigCommerce, a separate shipment and tracking number are created in the online store for each box in the shipment.

Multiple BigCommerce Stores

Connect Acumatica to as many BigCommerce stores as you operate. Manage the flow of data to and from each store separately or treat them all the same.

BigCommerce Custom Fields and Order Metadata

Import and export BigCommerce custom fields and order meta data for exchanging extra information or to filter data as it syncs.

See what Acumatica customers are saying

"At the peak one week, we had 700,000 orders. Thankfully, Acumatica was already in place."
Mark Bubb, Owner / COO . Killer Merch & CRO . Jeffree Star
Killer Merch and Jeffree Star Cosmetics
"When we switched to Acumatica, it really created a seamless experience for our consumer, because our data accuracy, our inventory, and the way we communicated with our customers was in one spot and created a single source of truth."
Amanda Datte, CFO
Clive Coffee

Ready to put Acumatica to work for you?