Customer Success Stories Successful ERP Implementation - American Meadows
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American Meadows

American Meadows Grows, Blooms, Thrives With Acumatica

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Acumatica Cloud ERP solution for American Meadows Acumatica Cloud ERP solution for American Meadows

Company Highlights

Location

Headquarters in Burlington, VT, USA

Industry

Agriculture and Farming, Retail

System Replaced

New to Cloud ERP

Sub-Industry

Manufacturing, Retail, Agriculture and Farming

Number of Employees

50-100

Revenue

$1M - $10M

Product Used

Acumatica Retail Edition

Applications Used

Inventory Management, Customer Management, Commerce Product Configurator, Manufacturing, MRP

Integrations Used

Workforce GO, Traild, Shopify

8

third-party apps connected

75%

sales increase during pandemic

12

unshipped orders identified and resolved quickly

Challenges

Vermont-based flower company American Meadows, which operates three companies, ran on a legacy mail order system, a legacy accounting ERP, and Magento eCommerce. None of the systems were connected. The ERP required manual journal entries to sync with accounting, leading to inefficiencies and errors. Seasonal staff faced steep learning curves with the outdated software, complicating annual onboarding. American Meadows wanted to connect its locations and its online store.

“The legacy ERP we were using was not as robust and scalable as we needed it to be.”

Ethan Platt, President & Co-Owner

American Meadows

ERP Solution

American Meadows chose Acumatica for its innovative pricing model, open API, and flexibility to adapt to its evolving business needs. Acumatica didn’t charge per-user, which allowed American Meadows to scale and downsize its seasonal workforce affordably. Acumatica’s API allowed the company to seamlessly connect with third-party applications such as Magento, and other modern tools.

“Our business is changing every year. I was more attracted to the scrappy technology disruptor in Acumatica than the entrenched monolith in NetSuite.”

Ethan Platt, President & Co-Owner

American Meadows

Outcome

With Acumatica, American Meadows gained a unified system that eliminated duplicate data entry, saving time and reducing errors. They achieved real-time data access, streamlined remote onboarding, and scaled operations to meet a 75% sales increase during the pandemic. Enhanced dashboards provided actionable insights, improving customer satisfaction by identifying and resolving issues quickly, particularly when they discovered 12 unshipped orders. Acumatica’s flexibility and integration capabilities allowed them to personalize customer experiences.

“With Acumatica, we now have the data visibility and accessibility to identify our core customers and support them with tailor-made gardening solutions.”

Ethan Platt, President & Co-Owner

American Meadows

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