Company Highlights

Location
Elkton, Florida USA
Industries
Manufacturing, Cross Industries
System Replaced
QuickBooks
Country
USA
Number of Employees
50-100
Revenue
$10M-$50M
Product Used
Manufacturing
Applications Used
CRM, Inventory Control, Order Management, Case Management, MRP
Sub-Industry
HVAC Design and Manufacturing

30% - 40%

annual growth since adopting Acumatica

45 min

saved per search for order status

5-10X

scalability for production

Challenges

As a disrupter in the commercial HVAC industry, Q-PAC was a spin-out that began operations with QuickBooks, spreadsheets, and a custom-made ordering system. Its disconnected systems led to inefficiencies in inventory management, production tracking, and cost visibility. Q-PAC lacked part numbers and relied on manual processes that caused errors, delayed order tracking, and hindered accurate project profitability. The company’s rapid growth made forecasting, engineering changes, and scaling operations increasingly difficult. 

"We reached the maximum potential of Excel to run a business. We found very clever ways of using Excel, but at some point, we just couldn’t use it anymore."

Luis Burgos , Director of Operations

Q-PAC Systems Inc.

ERP Solutions

Q-PAC chose Acumatica for its unlimited user pricing, ease of use, ability to customize processes, and open API, which provided flexibility to integrate third-party applications, including its custom-made order automation system QUIPS.  Acumatica offered a cost-effective, scalable solution that could be tailored to Q-PAC’s needs. In addition to being cloud-based, Acumatica offered automated workflows that would eliminate manual work. 

"Acumatica had some things that we did not even think about that we might need. The open API was the driving factor for us. And price was a significant factor."

Nick Tulip , Director of Technology

Q-PAC Systems Inc.

Outcome

With Acumatica, Q-PAC streamlined operations, gaining real-time data visibility and automated processes that saved significant time. The company improved inventory management, eliminated missed orders, and gained accurate project profitability analysis. The seamless integration with its QUIPS system boosted production, while advanced reporting tools provided instant insights. Acumatica’s flexibility allowed Q-PAC to scale operations seamlessly, boosting collaboration across departments and allowed faster, more strategic decision-making to support their rapid growth.

"Acumatica will never be a limitation. Our data visibility is great. We have a scorecard we use daily where we see how we’re doing daily, monthly, and year-to-date."

Luis Burgos , Director of Operations

Q-PAC Systems Inc.

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