As TRA Snow & Sun expanded, its reliance on QuickBooks and Salesforce became a significant handicap. Transferring data manually between systems was slow and error-prone, leading to operational inefficiencies. The lack of real-time inventory insight caused production delays and made it nearly impossible to track orders accurately from start to finish. Paper work orders were physically carried to the production floor, often getting lost or causing confusion.
“We were handwriting work orders on colored pieces of paper and would get severely behind on building orders and adjusting our inventory. At times we were six months behind on inventory.” – Ben Anderson, COO, TRA Snow & Sun