Customer Success Stories Successful ERP Implementation - SEACOM
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SEACOM
Pan-African Telecommunications Provider SEACOM Continues to Expand Across Africa with Acumatica Cloud ERP
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Acumatica Cloud ERP solution for SEACOM

Company Highlights

Location
Mauritius, with hub operations in South Africa and Kenya, and operations in Tanzania, Mozambique, Uganda, Europe, United Kingdom, and Mauritius
Industry
Telecommunication
System Replaced
Sage Intacct
Sub-Industry
Professional Services, Telecommuications, Information Technology Services
Number of Employees
250-500
Revenue
$10M - $50M
Product Used
Acumatica General Business Edition
Applications Used
Advanced Financials, Fixed Assets, Project Accounting, Multiple Entities, Inventory Management
Integrations Used
Solver BI360, Microsoft Power BI, YayPay

13

companies deployed on Acumatica in 5 months

10-15%

time saved monthly by accounting

2 hours

less per day handling cash flow

Challenges

SEACOM, a leading Pan-African network service provider, faced challenges with Sage, its previous software. Sage couldn’t handle multiple currencies, consolidations, or complex workflows, leading to inefficiencies and manual workarounds. SEACOM needed a robust, cloud-based ERP to support its rapid growth and acquisitions.

“With our previous system, the delegation of authority was not always enforced. Getting orders issued meant people would run around with pieces of paper getting others to sign things.”

Warren Wilbraham, Chief Financial Officer

SEACOM

ERP Solution

SEACOM chose Acumatica for its flexibility, scalability, and open APIs. The platform offered robust reporting, workflow management, and multicurrency consolidation. Acumatica’s licensing model and self-service capabilities aligned with SEACOM’s needs for a cloud-based ERP to support its growth and acquisitions.

“Acumatica’s licensing model and transactional tiers it offers were important as was its ability to consolidate multicurrency, which was critical from a reporting and auditing standpoint.”

Warren Wilbraham, Chief Financial Officer

SEACOM

Outcome

With Acumatica, SEACOM gained real-time data insights, automated workflows, and seamless integrations. The platform saved significant time for the accounting team, improved reporting, and supported rapid expansion. SEACOM now efficiently manages 20 entities across multiple countries, maintaining a competitive edge.

“Acumatica has been the oil in the cogs to enable our rapid expansion. We’ve deployed Acumatica to 13 companies in five months.”

Warren Wilbraham, Chief Financial Officer

SEACOM

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