Customer Success Stories Successful ERP Implementation - SAM
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SAM
UK Building Materials Manufacturer Grows, and Gains 24/7 Access with Robust Acumatica Manufacturing Edition
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Acumatica Cloud ERP solution for SAM

Company Highlights

Location
Northern Ireland & the UK
Industries
Manufacturing, Construction, Cross Industries
System Replaced
New to Cloud ERP
Sub-Industry
Manufacturing, Architectural Products
Number of Employees
100-250
Revenue
$10M-$50M
Product Used
Acumatica Manufacturing Edition
Applications Used
Financial Management, Inventory Management, Order Management, CRM
Integrations Used
B2B Gateway

Remote Access

for executives and sales staff from anywhere

125

staff can access critical data

Reduced

IT maintenance costs

Challenges

SAM, the UK’s leading manufacturer of Medium-density fiberboard (MDF), previously ran a client/server-based, on-premises system called EFACS, an ERP that didn’t meet the company’s expectations. The sales staff had to return to the office to update contacts, opportunities, and sales orders, or they battled with remote login software. Even worse, when failing to log in via the VPN, sales had to ask the office staff to enter information for them.

“Our previous system was a bit constraining for us. It was per-seat license, and when we acquired another company, we needed a more robust, flexible system that could grow with us.”

Tim Patton, ITC director

SAM

ERP Solution

SAM chose Acumatica for its cost-effective, cloud-based ERP platform that eliminated per-user licensing fees and reduced maintenance costs. Executives liked Acumatica’s flexibility, ease of use, and ability to integrate seamlessly with existing systems. They would also gain 24/7 access to critical data, streamlined operations, and remote access while saving money not having to pay for expensive server upgrades.

“Two things instantly attracted me to the Acumatica model: reduced costs in maintenance and no per-user licensing.”

Tim Patton, ITC director

SAM

Outcome

With Acumatica, SAM streamlined order processing, gained seamless integration between systems, and gave its 125 employees instant access to critical data. The sales team can work remotely, and update information instantly, which boosted their productivity. The production team now has real-time insights into sales data they use for better planning. Acumatica’s open API allowed SAM to connect its legacy systems and third-party applications, which improved logistics management and customer service.

“The quote-to-cash cycle is the lifeblood of our business, and Acumatica has given us the tools to manage it effectively and efficiently every step of the way.”

Tim Patton, ITC director

SAM

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