Redmond Inc. mines ancient sea salt in Utah and uses it in many food and industrial products. The company expanded organically and through acquisitions, becoming a sizeable organization with 10 companies. The companies used QuickBooks, disconnected third-party and custom-built applications that severely hampered operations. Employees spent countless hours on manual data entry, inventory tracking was unreliable, and project profitability was hard to assess. Increasing transaction volumes caused system crashes.