M3 Technology Group
Acumatica Helps M3 Technology Group Unify Operations and Grow
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Acumatica Cloud ERP solution for M3 Technology Group

Company Highlights

Location
Headquartered in Nashville, TN; with operations in Knoxville, Huntsville and Memphis
Industries
Service Management, Telecommunication
System Replaced
New to Cloud ERP
Sub-Industry
Professional Services, Information Technology
Number of Employees
100-250
Revenue
$10M-$50M
Product Used
Acumatica General Business Edition
Applications Used
Financials, CRM, Project Accounting, Service Management, Field Service
Integrations Used
Velixo

60%

growth in revenue in 2 years

90%

less time for quoting process

25%

contribution of revenue from field services expansion

Challenges

M3 Technology Group designs, builds, and installs turnkey audiovisual systems and ran on an outdated on-premise ERP system called Everest Software, which hindered growth and efficiency. The system lacked real-time project cost tracking, required manual data entry, and was slow over VPNs, frustrating mobile teams. Creating quotes with 20-50 line items took 30 minutes, and notifications were unreliable. The company did not have project-cost profitability in real time.

“With our previous system, creating quotes with 20 to 50 line items took nearly half an hour due to the slow search and look-up operations of the software.”

Kelly Burns, Former COO

M3 Technology Group

ERP Solution

M3 Technology Group chose Acumatica for its cloud-based ERP capabilities, unlimited user licensing model, and extensive customization potential. Acumatica was affordable and offered flexibility to configure the platform to the way M3 does business. Its ability to integrate project management, order processing, and inventory management into a unified system addressed M3’s operational needs. Acumatica was also user-friendly and was easy to search.

“Acumatica appeared to have everything we wanted and the project accounting we really needed.”

Kelly Burns, Former COO

M3 Technology Group

Outcome

With Acumatica, M3 Technology Group experienced a 60% revenue growth in two years without increasing finance staff. They streamlined quoting processes, reducing time from 30 minutes to minutes, and gained real-time project profitability insights. The Field Services division expanded and contributing 25% of revenues, while mobile teams benefited from seamless connectivity. The easy-to-use platform drove high adoption rates, while streamlined and automated workflows provided data faster, leading to better decisions.

“With Acumatica we can see progressive job profit and loss on a daily basis rather than at the end of a project when it’s too late to make adjustments.”

Kelly Burns, Former COO

M3 Technology Group

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