International Pipe & Supply LLC, a family-owned steel pipe distributor, struggled with SouthWare ERP’s complexity, weak financial reporting, and lack of sales lead tracking. Employees memorized complex codes to navigate the system and relied on manual spreadsheets for lead tracking. The siloed systems created inefficiencies and made reporting challenging, hindering overall operations.

With Acumatica, International Pipe transformed its operations, shaving the monthly closing time from 15 days to just two. The team boosted productivity by replacing manual spreadsheets with unified sales tracking and real-time custom dashboards. The intuitive platform drove high adoption rates, streamlined workflows across all three locations, and provided data faster, which helped the team make better decisions.