Customer Success Stories Successful ERP Implementation - Digital Planet
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Digital Planet

Digital Planet Boosts Cross-Team Collaboration and Alignment Through Acumatica ERP

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Acumatica Cloud ERP solution for Digital Planet

Company Highlights

Location

Johannesburg, South Africa

Industry

Wholesale Distribution, Cross Industries, Service Management, Professional Services

System Replaced

New to Cloud ERP and Sage Intacct

Sub-Industry

Distribution, Computer and Elecrtonics Hardware

Number of Employees

250-500

Revenue

$10M-$50M

Product Used

Acumatica Distribution Edition

Applications Used

Fixed Assets, Inventory Control, Order Management, Warehouse Management, CRM

Integrations Used

Velixo

50%

faster to process an order

25%

reduced procurement process time in the warehouse

30%

increase in Finance team productivity

Challenges

Digital Planet, a South African company specializing in technology and educational retail solutions, struggled with multiple disconnected systems and manual processes needed to synch data. Its warehouse, finance, and production teams used separate applications, resulting in conflicting data, and no single source of truth. After a failed ERP implementation, executives decided they needed a single platform upon which to grow.

“We hit the limit of what our financial platform could do, and the demands we had of the system wouldn’t let us go forward.”

Chris Opperman, Solutions Architect

Digital Planet

ERP Solution

Digital Planet wanted a cloud-based, scalable, and flexible ERP its developers could customize. After attempting a failed ERP implementation, they wanted an easy-to-use system that offered a single platform that addressed all aspects of its business. Acumatica won the decision thanks to its partner, Palladium Business Solutions, which provided a clear and reliable implementation plan and demo that used Digital Planet’s data. Executives also liked Acumatica’s unlimited user pricing.

“Acumatica’s capabilities aligned with our vision of being cloud-based, scalable, and customizable, and it came with a flexible licensing model.”

Zane Zietsman, Chief Strategy and Digital Officer

Digital Planet

Outcome

Digital Planet gained a single source of truth that eliminated the company’s reliance on spreadsheets and manual work. Acumatica boosted productivity warehousing, order processing and in finance, which saw productivity increase 30%. With improved warehouse processes and automated workflows, Digital Planet increased its transaction volume with fewer staff, significantly reducing operational costs while also driving growth and efficiency.

“Our people are more effective and can focus on relevant issues rather than manual work with Acumatica, and that’s as good as gold.”

Zane Zietsman, Chief Strategy and Digital Officer

Digital Planet

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