Cornell Cooperative Extension’s 1,500 employees serve residents in 56 New York counties and five New York City boroughs. For 20 years, the nonprofit used legacy Sage and spreadsheets to manage operations. Sage capped user numbers at 56, leaving staff to juggle access. The state-level finance team was overwhelmed with manual processes, which caused routine reporting to take several weeks. They lacked real-time visibility, which hindered response time.