Customer Success Stories Successful ERP Implementation - Additive-X
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Additive-X
UK 3D Printer Specialist Additive-X Transforms Business with Acumatica
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Acumatica Cloud ERP solution for Additive-X

Company Highlights

Location
Headquarters: Ripon, UK with offices in France and Belgium
Industries
Wholesale Distribution, Service Management, Manufacturing, Retail
System Replaced
New to Cloud ERP
Sub-Industry
Distribution, Manufacturing, Printing and Additives
Number of Employees
25-50
Revenue
$1M-$10M
Product Used
Acumatica Distribution Edition
Applications Used
Advanced Financial Management, MultiCurrency, MultiCompany, Inventory Management, Order Management
Integrations Used
Device Hub, Ship Theory

10-15%

increase in finance team productivity

3,300 Parts

adjusted in minutes, not days

25%

reduction in time for audit prep

Challenges

Additive-X, a UK-based 3D printing solutions provider, relied on a legacy UNIX system, One Office, for finance, sales, inventory, and repairs. Separate CRM tools, spreadsheets, and manual data entry created inefficiencies, including typing web store orders into One Office. Aging hardware compounded issues, and when their sole IT support left, the company faced significant operational challenges, highlighting the need for modernization and streamlined processes.

“Before Acumatica, we had massive operational challenges and needed to transform faster to focus more on the 3D side of the business.”

Jo Young, Managing Director

Additive-X

ERP Solution

Executives chose Acumatica Distribution because it offered a cloud-based platform that could connect its multiple offices in neighboring countries, and because it could handle multiple currencies and multiple companies in one platform. Acumatica had an open API, allowing third party applications to connect seamlessly, and the platform was easy to use. It also offered native manufacturing, inventory management, and supply chain functionality.

“One of the bigger items that cemented our choice on Acumatica was integration with Ship Theory providing our team with multiple carrier options.”

Jo Young, Managing Director

Additive-X

Outcome

Additive-X boosted finance team productivity by 10-15%, reduced audit prep time by 25%, and avoided hiring four people with automated finance workflows. They went paperless, eliminating paper that filled 18 banker’s boxes annually. The cloud platform streamlined workflows, replaced manual work with automation, and provided end-to-end visibility into operations at multiple sites. With access to real-time data, executives improved customer service and satisfaction.

“I know if we want to expand with more warehouses, I can easily do it; if we want to expand to new countries, I can do it easily with Acumatica.”

Jo Young, Managing Director

Additive-X

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