Customer Success Stories Successful ERP Implementation - cbdMD
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cbdMD
cbdMD Replaces Oracle NetSuite with Acumatica Manufacturing Gaining an Easier-to-Use ERP, Better Reporting
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Acumatica Cloud ERP solution for cbdMD

Company Highlights

Location
Charlotte, NC, USA
Industries
Manufacturing, Cannabis, Retail
System Replaced
NetSuite
Sub-Industry
Cannabis manufacturing, distribution, and retail
Number of Employees
100-250
Revenue
$10M - $50M
Product Used
Acumatica Manufacturing Edition
Applications Used
CRM, Intercompany Accounting, Multiple Currencies, Fixed Assets, Warehouse Management
Integrations Used
Velixo, eWorkplace Apps QMS, SPS Commerce EDI

$200,000

saved annually with lower software licensing fees

30%

faster for order fulfillment

5,000

5,000 orders increase in daily shipment capacity

Challenges

When Oracle NetSuite decided not to support the cannabis industry, cbdMD (NYSE American: YCBD) was left scrambling for a new ERP. CbdMD had implemented NetSuite a few months earlier. Before that, their previous ERP had poor data visibility, inefficient reporting, and siloed Salesforce and Expensify that hindered seamless operations. Manual processes slowed inventory management, compliance, and caused shipment delays and reliance on expensive developers for data retrieval drove up costs.

"We had a lot of challenges with our pick, pack, and shipping capabilities. It was slow. On busy days, people had to sit and wait for RF scanners to update."

Casey Lassiter, ERP Manager

CbdMD 

ERP Solution

CbdMD chose Acumatica Manufacturing Edition for its intuitive, modern platform, ease of use, and robust out-of-the-box features. Acumatica’s open API allowed CbdMD to easily connect Shopify and the Quality Management Suite from eWorkplace Apps, which provides lot numbers, lot recall tracking, certificates of analysis, rigorous product testing, and helps with state compliance. Acumatica’s end-to-end cloud platform also offered inventory, warehouse, and distribution management.

"We needed a system that could handle the amount of data we processed every day, a cloud solution, and had what we needed out-of-the box, or could easily add integrations."

Casey Lassiter, ERP Manager

CbdMD

Outcome

With Acumatica, CbdMD saved $200,000 annually by eliminating software licensing fees spent on Expensify, Salesforce and NetSuite. The company streamlined operations by automating workflows, and increased shipments from 3,000 daily to 1,000 hourly. Inventory cycle counts dropped from a month to under a week, and data visibility improved reporting and sped decision-making. The integrated Quality Management Suite reduced mock recall times from days to 15 minutes and eliminated extra paperwork.

"We’re constantly coming out with new products and new innovations based upon our research efforts. With Acumatica, we’re well-prepared to handle whatever is next."

Casey Lassiter, ERP Manager

CbdMD

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