At Acumatica, we’re fully invested in helping small and midsized businesses (SMBs) thrive and continue to be the true powerhouses of the U.S. economy. The U.S. Department of the Treasury reports that over 70% of net new jobs since 2019 were created by small businesses and that small businesses also account for almost half of total private employment.  

It’s not surprising then that small business optimism is rising, but how are their customers feeling about the economy? 

According to a McKinsey & Company ConsumerWise survey, the third quarter of 2024 saw consumer optimism at its highest level in a year. The authors caution, however, that “economic volatility and concerns over the economy may affect US consumer optimism through the end of 2024.” 

Optimistic or not, today’s customers’ high expectations aren’t going anywhere. They demand seamless buying experiences, whether they’re buying or doing business with wholesale distributors, manufacturers, or small brick-and-mortar retail stores and doing so on the phone, in store, or online. 

Providing such a hassle-free, omnichannel experience is absolutely possible. But it’s dependent on having all storefronts, order information, and customer data contained, connected, and managed within a single, cloud-based point-of-sale system, like Acumatica Point of Sale (Acumatica POS) Powered by Heuristyc. 

Today, we’re excited to announce that we’re relaunching Acumatica POS Powered by Heuristyc and to introduce our community to its new integration and features. 

About Acumatica POS Powered by Heuristyc and Its Relaunch 

Acumatica POS helps companies add functionality to process point of sale transactions. It provides quick processing of over-the-counter sales transactions, connecting easily to retail hardware (e.g., barcode scanners, cash registers, and receipt printers) and helping users effectively manage registers, receipt printing, credit card swiping/payments, scan items (and more) in one solution. 

In August 2023, Acumatica POS—originally an ISV solution Acumatica purchased from IIG in 2020—officially transitioned to developer ISV Heuristyc, a company that specializes in building best-of-class customizations, applications, and integrations for Acumatica. The Heuristyc team collaborated with Acumatica to develop our point-of-sale product, from product stabilization and its future roadmap to onboarding introduction and communication with VARs and existing customer accounts. 

Built on the Acumatica xRP Platform and available in the Acumatica Marketplace, the  powerful counter sales solution is now a Fulfilled by Acumatica (FbA) product. FbA is a program that gives customers and partners the ability to buy third-party applications directly from Acumatica, simplifying the purchasing and billing process for everyone. FbA applications can also be bundled with core Acumatica modules and editions. 

In addition to this new and well-deserved FbA designation, we’re thrilled to share that Acumatica POS Powered by Heuristyc is now integrated with Acumatica Payments.  

Why is this great news?  

Because with Acumatica Payments, users can easily capture credit card information, generate receipts, complete orders, create new point of sales orders, add items by scanning barcodes/using quick item button, and process payments, thus making counter sales a breeze. 

Acumatica POS Powered by Heuristyc Key Features 

With Acumatica POS Powered by Heuristyc, users will enjoy the following key features and capabilities: 

• Manage Customer engagement with order history access 

• Conduct Sales and Returns Together on the same order   

• Process in store special orders and drop ship to customers 

• Cash Reconciliation with X & Z reports and register receipt  

• Allow for quick invoice entry 

• Process Will Call orders 

• Keep the same user interface as Acumatica 

• Quick entry of payment information 

These key features along with those of Acumatica’s cloud-based ERP solution provide companies with the front and back office (e.g., financials, business intelligence, and order/inventory/warehouse management) capabilities they need to deliver a streamlined omnichannel sales experience to their customers.  

Finding Success with Acumatica POS

Even as small business optimism is increasing, finding success in today’s volatile economy isn’t always easy. Fortunately for them, Acumatica’s end-to-end ERP solution with seamless integrations empower SMBs to succeed on their own terms. And now, they can take advantage of Acumatica POS Powered by Heuristyc with its beneficial Acumatica Payments integration and new features.

Together, these enhancements will help Acumatica customers improve their counter sales user experience and take their business to the next level. To learn more, contact our experts today.