2025 Year in Review: Building the Future Together

Intro

The past 12 months have been shaped and defined by the increased implementation and adoption of AI capabilities into the workplace as businesses of all sizes are realizing the promise of technology in many practical ways.  With these new opportunities and possibilities comes an increasingly uncertain economic environment, underscoring the importance of business resiliency.  This ability to be agile, to withstand setbacks and smartly navigate change will continue to be essential for small and medium-sized organizations as we enter a new year.

2025 wasn’t just another year of business as usual. Fueled by innovative AI breakthroughs, the pace of change accelerated, where new technologies moved from “theoretical” to “essential,” and where the definition of what it means to be a modern business shifted yet again. For small and mid-sized businesses (SMBs), the pressure to adapt has never been higher.

What inspires me most in this AI era of constant change is how our many great customers didn’t just adapt. They thrived.

At Acumatica, our mission has always been to equip growing businesses with the tools they need to control their future. This year, we saw that mission come to life in extraordinary ways. From the bustling hallways of Summit 2025 to the quiet, critical moments where a new feature saved a finance team hours of work, this year was defined by shared success.

Here is a look at what we accomplished together in 2025.

Innovation Driven by Your Needs

We have always believed that technology should be more than just fancy new features but should solve real problems. In 2025, we doubled down on that promise. We didn’t build features for the sake of checking a box; we built them based on the real needs of our customers, and because we knew they would make a tangible difference in your daily operations.

Practical AI for Real-World Results

Artificial Intelligence dominated the headlines this year, and we lived out our promise of delivering AI that works for you by focusing on utility. We launched our enhanced AI-driven analytics suite, designed specifically to help mid-market companies unlock data insights without needing a team of data scientists.

Whether it was predictive inventory forecasting for our distribution customers or automated anomaly detection for finance teams, these tools are designed to give you time back. We saw customers reduce operational costs by automating routine decision-making, allowing their people to focus on strategy rather than spreadsheets.

The Mobile-First Reality

We also recognized that the modern workplace is no longer a desk—it’s a job site, a warehouse floor, or a customer’s living room. This year, we rolled out significant updates to our mobile app functionality. Empowering field teams to access unified data in real-time has transformed how service industries operate. We’ve heard incredible stories of field technicians resolving issues 30% faster simply because they had the full history of the customer right in their pocket.

Industry-Specific Victories

One size rarely fits all, especially in complex industries like construction, manufacturing, and distribution. In 2025, we deepened our industry-specific modules to ensure that compliance and efficiency weren’t afterthoughts—they were built-in standards.

Strengthening Compliance

Regulatory hurdles are a constant pain point for growing businesses. This year, we introduced automated compliance reporting tools for sectors facing heavy regulation,

For our manufacturing partners, this meant easier tracking of EPA requirements. for our financial customers, it meant streamlined audit trails. By automating these critical but tedious tasks, we helped you reduce risk and focus on helping growing business scale their operations.

Construction and Manufacturing Growth

We saw record adoption in the construction and manufacturing sectors this year. Why? Because we focused on connection. We broke down the silos between the back office and the field. When project managers can see real-time budget impacts from the site, and when shop floor managers can instantly communicate supply shortages to procurement, the entire business moves faster. That connectivity is the heart of what we do.

The Power of the Acumatica Community

These past 12 months have proven once again that technology is our passion, and community is our strength.

This year, the Acumatica Community grew larger and more vibrant than ever before. We welcomed thousands of new customers into the fold, joining a network that truly cares about helping one another succeed.

Summit 2025: A collaborative Milestone

If you were with us in Las Vegas for Summit 2025, you felt the energy. It wasn’t just about keynote sessions or product demos; it was about the conversations in the hallways. It was about partners sharing code snippets and customers swapping strategies on how to navigate supply chain disruptions. That spirit of collaboration is unique to this ecosystem, and it is what makes the Acumatica Community so unique-something we work hard to protect and nurture.

Partner Ecosystem Expansion

We are only as strong as our partners. This year, we expanded our Marketplace with over 50 new strategic integrations. These aren’t just add-ons; they are specialized tools that integrate seamlessly with Acumatica to handle niche requirements—from specialized tax compliance to advanced logistics. Our open platform and architecture ensure that as businesses grow and change, our ERP solution grows with you.

Customer Success Stories that Inspire

Numbers and features are important, but the real measure of our success is the success of our customers.

I think of the mid-sized agricultural firm in the Midwest that utilized our platform to completely digitize their harvest tracking, resulting in a 15% reduction in waste. I think about the specialty retailer that used our unified commerce engine to seamlessly expand into three new international markets without adding administrative headcount.

These stories validate our business approach and our commitment to stand behind the organizations we serve through our “Customer Bill of Rights.” We believe you own your data. We believe in fair pricing without hidden fees. We believe you shouldn’t be punished for growth. Seeing our customers thrive validates that approach every single day.

Looking Ahead: The Future is Ours to Build, Together

As we close the book on 2025, I am filled with optimism.

The challenges of the global economy aren’t going away. Supply chains will remain complex, regulations will evolve, tariffs will continue to generate uncertainty, and competition will be fierce. But I am confident because of the ingenuity, creativity, and success of our customers.

We are building a future where ERP software is more than just a system to manage your business —it’s a catalyst that unlocks potential, spurs creativity and collaboration, and initiates transformation. It is delivering AI that works for you. We are evolving a platform that is as agile, resilient, and ambitious as our customers.

Thank you for your trust, your partnership, and your drive. And we look forward to breaking more boundaries in 2026, together.