Why choose Acumatica Distribution Edition?
Acumatica Distribution Edition is recognized as one of the best cloud ERP solutions for managing supply chains. It provides small and medium-sized businesses (SMBs) with the tools to optimize inventory, streamline procurement, and improve warehouse operations—all through an easy-to-use platform.
What is Acumatica APEX for Distribution?
APEX for Distribution is a fixed-price software, implementation, and support package designed for SMBs in the distribution industry. It offers straightforward pricing and faster implementation to help businesses achieve their goals efficiently.
What happens if the APEX for Distribution offering does not align with my business requirements?
Based on the information you provide, we will let you know before you exit the calculator if APEX for Distribution isn’t a good fit. In such cases, we will contact you personally to discuss your specific business needs and provide information about Acumatica’s Distribution Edition ERP solution.
Can I unbundle the implementation and software pricing?
No, a key benefit of APEX for Distribution is the bundled software, implementation, and support pricing, which simplifies the process and ensures cost efficiency.
Who are my primary points of contact during my journey?
Initially, you will work with the internal Acumatica sales team. Afterward, you will move into the implementation phase, where you will be assigned an Acumatica project manager and a customer success manager. Upon go-live, your Customer Success Manager (CSM) will be your primary point of contact.
What support is available once we are live on Acumatica APEX for Distribution?
In addition to your CSM, you’ll have access to premier customer support, online help, the Acumatica Community Portal, and free, comprehensive professional online training. Once you go live on Acumatica, Advanced Customer Care (ACC-1) is activated. Our post‑go‑live consultants’ partner with your team to provide tailored guidance, rapid-response support, and ongoing system optimization—transforming your technology into a true growth engine rather than just a back-office system.
Is APEX for Distribution only available via SaaS, or can I host Acumatica?
APEX is only available via SaaS. This ensures a streamlined implementation process and provides the flexibility and scalability needed for modern distribution businesses.
After going live, can I purchase additional features? Can any be outside the APEX program?
You may purchase additional features offered within the APEX program, which come at a fixed price and include implementation services. If you want to purchase a feature not offered through the APEX program, your Customer Success Manager and Acumatica Client Services will work with you to determine the best way to proceed.
Will I have access to an Acumatica consultant?
Yes. A lead Acumatica consultant will be assigned to you and will be available to:
- Answer functional questions about Acumatica
- Provide best‑practice guidance during configuration
- Help you understand how to use standard features to meet your business requirements
- Offer input on setup decisions