AcumatiCares
Billtrust eCommerce
Billtrust’s (Acumatica-based) ecommerce solutions handle all the complexities of B2B while delivering the ease-of-use your customers have come to expect from their consumer transactions.
Partnering with Billtrust means that your business will receive a unique, differentiated web store with all the essentials you need to grow your business.
- Seamless, real-time integration with the Acumatica ERP
- State-of-the-art Product Information Management (PIM)
- Intuitive content management tools to help you deliver exceptional B2B and B2C buying experiences
Billtrust offers distributors and manufacturers flexible web stores that accelerate online revenue growth, scale seamlessly and optimize their customer experience.
Scale seamlessly:
Manage complex product catalogs, data and assets at any size or stage of business with one holistic platform. Gain efficiency and simplify with a solution that integrates with your ERP and includes everything from Product Information Management (PIM) and search, to content management, Data Asset Management (DAM), marketing and payments.
Provide the best customer experience:
Give your customers the flexibility and simplicity to find and order what they need, when they need it. With a robust AI-powered product recommendation engine, intelligent search and a fully-integrated mobile app, your customers can order, repurchase and track easily, anytime, anywhere.
Key features
- Custom web design
- Deep, real-time integration with Acumatica
- Native mobile app
- Pay online
- Guest checkout
- Remote sales and account management
- AI-powered product recommendations
- Native product information management (PIM)
- Ability to easily manage multiple data feeds
- Intelligent and robust search capabilities
- Personalization with multiple storefronts
- Punchout
- Estimate Tool for digital estimates
About Billtrust
Billtrust brings massive technological power and know-how to help provide their customers with success. With 20 years of experience serving distributors and manufacturers, Billtrust solutions enable customers to increase margins, improve competitiveness and provide better service.
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Customer Reviews
We love working with Billtrust as they take the complexity out of eCommerce implementations. We are an Acumatica VAR so our expertise is with implementing ERP, not necessarily implementing eCommerce. Billtrust provides all of the in-house resources for eCommerce to partner with us on the ERP side which results in happy customers receiving seamless front end and back office support for their projects.
Billtrust is a great company to work with. They ensure that your needs are met both pre sale and post sale. They also take a turnkey approach to the implementation negating a need for a design house. This solution has made our customers very happy.
PROS: This solution will communicate with Acumatica seamlessly. Utilizing the Second Phase solution, we are able to host two different webstores, that pull inventory from the same Acumatica instance. We run an appliance parts distribution company, as well as an electronic component distribution company. These needed to be hosted on two different webstores, as there is almost zero customer crossover between the two divisions. Second Phase was able to help facilitate this and we can continue to add new webstores to the solution as needed.
CONS: There are still a handful of issues that we are trying to get resolved. The biggest of which we have been told could take 12 - 18 months for a solution. Second Phase does not have the ability to push a customer’s credit card information into Acumatica. They don't have the appropriate encryption certifications. So, this means that we collect credit card payments using a merchant service account and then manually apply each transaction to the appropriate invoice. We would prefer that the credit card info syncs into Acumatica and gets charged using the native Acumatica processes, thus creating and closing payments automatically.
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