Info-Tech’s comprehensive evaluation report of 23 midmarket ERP solutions breaks down the complex relationship between end user and ERP vendor. They explore users’ opinions of the vendors’ service, conflict resolution, negotiation and contract, strategy and innovation, and product impact in order to determine which vendors are Champions—and which ones are not. With 853 real-user reviews, there’s a lot of opinions to go round.
Analyzing 23 Midmarket ERP Solutions Based on Real-User Reviews
This report dives into how real users feel about their experience with leading midmarket ERP solutions, offering prospective buyers critical insights.
“The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product. While purchasing decisions shouldn’t be based on emotion, it’s valuable to know what kind of emotional response the vendor you’re considering elicits from their users.”
Prospective buyers can use this report to learn:
- Why 4 vendors were rated as Champions (including Acumatica).
- What Net Emotional Footprint score each vendor earned, and what that means.
- How real users answered 25 emotion-laden questions about each vendor.
From disrespectful vs. respectful and big fat liars vs. trustworthy to greedy vs. generous and unreliable vs. reliable (and so much more), users let their true feelings shine. This unique report uses these real-user reviews—and the emotional connection between real users and their software vendor—to assign value to midmarket ERP solutions. Download the free report today.
This report is offered by Acumatica, a leading provider of cloud business management software that gives mid-sized companies a complete, real-time view of their businesses—anytime, anywhere.
